Delivery Information
Delivery Information
Welcome to Zelaclo, where your style meets convenience! We understand the excitement of receiving your latest accessory, and we are committed to ensuring a seamless and efficient delivery experience for our valued customers.
Dispatch Time:
Orders are processed within 1-2 business days from the time of purchase. Our team works diligently to pack and dispatch your items with care, ensuring they reach you in pristine condition.
Shipping Options:
At Zelaclo, we offer a range of shipping options to cater to your needs:
- Standard Shipping: Delivered within 5-7 business days.
- Express Shipping: Fast-track your delivery in 2-3 business days.
Shipping Costs:
A flat rate of $5 applies to standard shipping, while express shipping is available at a flat rate of $15.
Tracking Your Order:
Keep an eye on your package's journey with our real-time tracking feature. Once your order is dispatched, you will receive an email with a tracking number, allowing you to monitor its progress every step of the way.
International Shipping:
Zelaclo is thrilled to offer international shipping to fashion enthusiasts around the globe. International shipping times may vary, but rest assured, we are committed to delivering style worldwide.
Customs and Duties:
Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. Check with your local customs office for more information on potential charges.
Delivery Partners:
We have partnered with reputable courier services to ensure reliable and timely deliveries. Our delivery partners are selected to provide you with the best service possible.
Delivery Address:
To guarantee a smooth delivery process, please ensure that your shipping address is accurate and complete. We recommend providing a delivery address where someone will be available to receive your package.
At Zelaclo, we take pride in delivering not just products, but experiences. Thank you for choosing us to be a part of your style journey. If you have any questions or concerns regarding your delivery, our customer support team is here to assist you. Happy shopping!